FAQ's
Find answers to out most common queries here:
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Delivery
How long is delivery?
Quick! Deliveries to mainland UK take 3-5 working days only.
Do you deliver to me?
We deliver to most of the UK (surcharges apply for remote areas) and to most of the EU, for more info check out our shipping page here.
Will my item fit into the house?
We deliver flat-packed for easy transit, just requiring the legs to be screws to the panel
Sustainability
How are you sustainable?
Good question, we are a furniture company after all, but unlike a lot of others we don't use brand new timber. We only work with reclaimed solid wood, material that has reached the end of use for its original use, so we intervene and stop this beautiful material from being wasted.
By avoiding virgin material we're not contributing towards deforestation. We also source our timber locally and manufacture in the UK, this means much lower transport emissions.
Returns
Do you accept returns?
We do indeed, contact us within 14 days if you want to return an item, and send it back within 30 days.
Items must be unused, in original condition, and securely packaged.
Customised items can’t be returned. More info.
Contact
Contact us using our livechat button below, our contact page here, or our email at info@reclaimed.london